Frequently Asked Questions
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Q: Do you ship throughout South Africa?
A: Yes! We offer delivery to all major cities and towns across South Africa. Shipping times vary by location, typically 3-7 business days.
Q: Are your products authentic?
A: Absolutely. We partner only with verified suppliers and authorized distributors to ensure all beauty products are genuine and of the highest quality.
Q: What is your return policy?
A: We accept returns within 30 days of purchase for unopened products in original packaging. Please contact us for return authorization.
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking number via email to monitor your delivery status.
Q: Are the products suitable for sensitive skin?
A: Many of our products are formulated for sensitive skin. Check individual product descriptions or contact us for specific recommendations.